Aside from the communication with the RWE servers, the Switch Control apps (Switch Control and Switch Control HD in the iOS App Store) do not send any data to third-party servers.
On the device, temporary log and settings files are created. Passwords are removed before storing any information in the log files.
In case the user contacts the Switch Control Support and provides any log or settings files, those files will be stored as long as it’s necessary to solve the issue.
RWE Smarthome is a registered trademark of the RWE AG. It is in no way, shape or form affiliated with Switch Control.